Company
Built close to the work.
Thin Line Software is a Texas-based public-safety software company building RMS, CAD, Court, Jail, and field tools around the way agencies actually operate.
We build the product, help agencies implement it, and stay involved after go-live.
Texas-based. Public-safety-focused. Built for long-term agency relationships.
Why we built it
Public-safety software should fit the operation — not force the operation around the software.
Public safety needs dependable systems of record. But the work doesn't happen in neat modules. Thin Line was built to support both.
- Strong records underneath
- Workflow that follows how officers, dispatchers, clerks, jail staff, and supervisors actually work
- Fewer disconnected systems and duplicate steps
- Implementation and support from people who understand the product
What we build
Software for the work public safety actually does.
- Law Enforcement
RMS, investigations, evidence, warrants, reporting, and field workflows.
- Dispatch
Calls, units, response, and live operational visibility.
- Court
Citation-based municipal and justice-court case workflow from intake through disposition and financial close-out.
- Jail
Booking, custody, housing, movement, observation, and release.
- Field & Platform
Mobile Citations, Code Enforcement, shared master records, permissions, workflow context, and audit history.
How we work
How we work with agencies.
Listen before configuring
We learn the agency’s workflows, roles, policies, reporting needs, and operational priorities.
Build for the work
Product decisions should reduce friction and support the way the agency actually operates.
Stay accountable
Implementation, support, and product ownership do not disappear behind a handoff.
Keep improving
Agency experience informs the roadmap without turning every customer request into a one-off customization.
Leadership
People behind the product.
Thin Line is led by its founders. We take seriously the responsibility of systems that carry public safety records — and we answer when agencies call.
Matt Keslin
Co-founder
Leads product direction, customer outcomes, and the connection between agency workflow and product design.
Eric Gibson
Co-founder
Leads platform reliability, architecture, security, and technical delivery.
The difference
Close enough to answer the phone.
The people building Thin Line stay involved in implementation, support, and what comes next. Agencies aren't handed from sales to an anonymous support queue.
- Texas-based team
- Direct access to people who know the product
- Implementation and training tied to real workflows
- Roadmap informed by operating agencies
- Support that continues after go-live
See what working with Thin Line looks like.
- Tell us what your agency runs today and where the friction is. We’ll show you the product and how we would approach the transition.