Connected by default
People, places, vehicles, charges, evidence, and activity stay attached to the work they belong to.
RMS
The system of record for law-enforcement work.
Incidents, investigations, warrants, evidence, people, vehicles, and history stay connected from the first report through the work that follows.
The record captures what happened. The rest of Thin Line helps your agency put that record to work.
Thin Line RMS is a records management system for incidents, investigations, warrants, evidence, people, vehicles, and history.
Explore the screenSelect a number to see how the work moves.
- 1. StatusSee where the incident stands and what still needs attention.
- 2. Related workNarratives, offenses, people, and evidence stay on the same incident.
- 3. People & locationSee who was involved and where, without leaving the record.
A record you can keep working from.
History stays intact
Changes, approvals, assignments, and activity remain on the record instead of disappearing into notes or another system.
Built for review
A supervisor can read it, send it back, and approve it without the record becoming a copy of itself.
Ready for the work ahead
Investigation, supervision, reporting, and the next handoff can use the same information. Nobody starts over.
What's in it
What RMS manages.
Incident reporting
Calls become incidents. Officers document people, offenses, narratives, evidence, vehicles, property, and what happened.
Investigations
Detectives continue from the original incident with the case history, people, evidence, assignments, and follow-up already in place.
People, places, vehicles & property
The things involved in one record remain available when they appear somewhere else.
Review & supervision
Reports move through review while supervisors see what is waiting, what came back, and what still needs attention.
Records & reporting
Search, reporting, retention, and required submissions work from the records the agency is already building.
The working record
One incident. Everything that happens next.
The incident is not a report in storage. Officers, supervisors, and investigators keep working it.
Incidents
The incident is the working record.
What happened, who was involved, and what followed live on one incident—not a stack of disconnected forms. Officers, records, and supervisors keep working the same record as it develops.
- Narratives, offenses, and approvals stay on the incident
- People, vehicles, property, and evidence stay attached
- Status and ownership stay visible as the work moves
Master Records
People, places, and property captured once.
A person, location, vehicle, or organization entered on one record remains available the next time they appear. Nobody re-enters the same facts.
- People, vehicles, locations, and organizations stay reusable
- Prior history is available from the same record
- Less re-entry as later incidents develop
Citations
The stop stays on the record.
The defendant, vehicle, offenses, and what happened are captured once. Records, reporting, and court can continue from that same citation.
- Issue citations against current Texas offense data
- Racial profiling fields captured with the stop
- The citation continues into court when connected
Field Contacts
The contact stays attached to the person and the place.
Field contacts, notepad entries, and close patrol stay with the people and places they belong to—not in a side notebook.
- Field contacts and notepad entries
- Close patrol and property checks
- Activity remains searchable against the record
Investigations
Detectives continue the same incident.
When the case moves to investigations, the people, evidence, notes, and history are already there. Investigators take ownership and keep going.
- Ownership and assignment on the same record
- People, vehicles, locations, and leads stay connected
- Follow-up stays in the incident history
Evidence
Evidence stays tied to the case.
Property, photos, documents, and chain activity remain on the incident instead of living in a side inventory.
- Evidence and property linked from the incident
- Photos and documents on the record
- Chain activity visible for review
Warrants
The warrant stays with the work that produced it.
Local warrants, service activity, and court-owned warrants remain available to the people responsible for serving them. Status stays visible.
- Local warrants and service activity
- Court-owned warrants available where policy allows
- Status stays attached to the record
Supervisory Workflow
Review happens on the incident itself.
Draft, submit, review, reject, and assign happen on the same record. Supervisors see what is waiting without chasing a copy.
- Draft, review, approve, and reject on the record
- Assignment and follow-up stay visible
- Supervisors see the work without a side process
Audit & History
The record shows what happened to it.
Changes, approvals, assignments, and activity remain part of the record. History can be reviewed without reconstructing it.
- Status, ownership, and action history
- Approvals and changes remain visible
- Activity stays attached to the record
Reporting
Required submissions come from the work already done.
NIBRS, TCOLE, and agency reporting come from the records the agency is already building—not a disconnected reporting system.
- NIBRS / TIBRS from incident data
- TCOLE racial profiling from field activity
- Agency reports from the same records
Same record
Same record. Different view of the work.
Patrol doesn't need Command's interface, and Command doesn't need Patrol's. Each role sees the same record from the work they do.
Patrol
Sees what it needs to work the case.
Investigators
See what they need to continue it.
Supervisors
See what needs attention.
Records
Sees what needs completion.
Command
Sees the operation.
Explore the screenSelect a number to see how the work moves.
- 1. The personThe same person stays available the next time they appear.
- 2. Related offensesThe charge stays attached to the person on this record.
Where the work continues
Complete on its own. Connected by design.
RMS doesn't depend on another Thin Line product to do its job. But when an agency also uses CAD, Mobile Citations, Court, or Jail, the record doesn't have to start over at the boundary.
CAD
Calls can become incidents without rebuilding the call, people, location, or timeline.
Mobile Citations
Field citations and defendants continue into the same law-enforcement record.
Court
Citations, defendants, and charges can become the start of the court case.
Jail
The person, charges, and arrest information are already there when booking begins.
Bring your records
Your history belongs to your agency.
Moving to Thin Line shouldn't mean starting over. We work with your existing records, map the data into Thin Line, and validate the conversion with your agency before go-live.
RMS resources
Guides for evaluating and running records.
- How to evaluate an RMS for a Texas law-enforcement agency
- Law Enforcement
- Preparing for a CJIS audit shouldn't start when the auditor calls
- Law Enforcement
Evaluating the details?
See RMS with your operation in mind.
- Tell us how your agency works the record today and where the friction is. We'll show you RMS against that work.