Pricing
Straightforward pricing for the operation you run.
No per-user pricing. No forced suite. Clear scope before you commit.
Thin Line licenses software by agency and product—not by user count. Implementation, hosting, support, and rollout expectations are defined up front.
Agency and product licensing
Thin Line licenses software by agency and product—not by user count.
Clear scope
Software, implementation, rollout, and optional work are defined before you commit.
No per-user pricing
We do not charge per officer, per seat, or per license.
How it works
How pricing works.
- 1
Choose the products you need
RMS, CAD, Mobile Citations, Court, Jail, Code Enforcement, or the combination that fits your operation.
- 2
Define the agency scope
We work through agency size, deployment, integrations, migration, and rollout needs.
- 3
Get a clear estimate
Software, implementation, migration, integrations, and optional services are scoped before contract.
- 4
Add more when you’re ready
Expand into other Thin Line products without rebuilding the relationship from scratch.
The model
Built to scale without charging for every badge.
Thin Line licenses software by agency and product—not by user count. We do not charge per officer, per seat, or per license.
- Easier budgeting
- No penalty for adding users
- Supervisors and administrators can get access without license-count anxiety
- Growth does not immediately force a pricing renegotiation
Scope
What your quote covers.
Software licensing
Access to the products included in your agreement.
Hosting & maintenance
Hosting, platform maintenance, and routine updates.
Implementation & configuration
Agency setup, roles, workflow configuration, and go-live preparation.
Training
Training for the people and processes included in the rollout.
Support
Ongoing product and configuration support after go-live.
What may be scoped separately.
Implementation details, conversion, integrations, hardware, and similar work can affect the quote when they apply.
- Legacy data conversion
- Hardware
- Third-party integrations
- Unusual custom interfaces
- Travel or on-site work when applicable
- Optional services or modules
Questions
Common questions.
Do we have to buy the whole suite?
No. Start with the products your agency needs now and add others later.
Do you charge per officer or user?
No. Thin Line does not charge per officer, per seat, or per license. Software is licensed by agency and product. Your quote defines the products and rollout scope. Implementation, conversion, integrations, and hardware can affect the quote when they apply.
Can we phase the rollout?
Yes. We can scope a phased rollout when that makes more sense operationally.
What about data conversion?
We can scope legacy data conversion separately based on source systems, volume, and complexity.
Are implementation and training included?
Standard implementation and training are typically included in the quoted rollout scope. Anything outside that scope is identified before contract.
What happens if our agency grows?
Adding users does not add per-seat fees. If the licensed product scope changes, we revisit the quote with you.
Can we get a formal quote before a demo?
Usually we need enough information about your operation to scope the right products and rollout. We can provide pricing guidance early and a formal quote once the scope is clear.
Get a clear number for your agency.
- Tell us which products you are considering and how your agency operates. We’ll scope the rollout and give you a straightforward estimate.