Security

Public-safety records are too important to lose control of.

Security is part of the platform architecture, not an add-on.

Thin Line protects the record through controlled access, encryption, audit history, government-cloud infrastructure, and the operational practices behind the system.

  • Azure Government

    Government-focused cloud hosting.

  • Role-based access

    Control visibility and actions by user, role, and agency.

  • Audit history

    Track meaningful activity and record changes.

  • Encryption

    Protect data in transit and at rest.

  • Security monitoring

    Hosted-system security events monitored and reviewed.

Protect the data

Security starts with the record.

The record only works if people can trust it.

Who can see it. Who can change it. What changed. Who changed it. What happens when something goes wrong. Security is built around keeping those answers clear.

  • Encryption

    Data is protected in transit and at rest using modern encryption controls.

  • Government cloud infrastructure

    Thin Line runs public-safety workloads in Microsoft Azure Government, an environment designed for government and regulated workloads.

  • Controlled data access

    Access follows the user's role and permissions so people can work with the records they need without opening access they don't.

  • Resilience and recovery

    Production data is backed up and recovery procedures are part of normal operations—not something invented after an incident.

Control who can do what

Access follows the job.

A shared platform does not mean shared access. Thin Line uses roles and permissions so officers, supervisors, court users, jail staff, and administrators see and do what their work requires.

  • Officers

    Work the records and tools assigned to their role.

  • Supervisors

    Review, approve, assign, and oversee work.

  • Court users

    Work court records according to their permissions.

  • Jail staff

    Work custody records appropriate to their role.

  • Administrators

    Manage authorized configuration and access.

Make activity accountable

The record includes who did what.

Thin Line preserves the activity around the record—not just its current state. Changes, workflow actions, approvals, and security-relevant activity leave history behind.

  • User events
  • Record changes
  • Workflow and status changes
  • Timestamps
  • Ownership
  • Approvals
  • Security-relevant activity
  • Audit trails

    Changes and actions leave history behind.

  • Workflow history

    Reviews, approvals, assignments, and status changes remain visible.

  • Security monitoring

    Security-related system events can be reviewed for investigation or operational follow-up.

  • Retention

    Record history and audit information are retained according to the platform's configured policies and applicable operational requirements.

Security operations

Security does not stop at deployment.

  • Monitoring

    We monitor the systems that run Thin Line for security and operational issues.

  • Review

    Relevant events are reviewed and investigated when something requires attention.

  • Incident response

    Security incidents follow an established response process rather than an improvised one.

  • Updates and remediation

    Application and infrastructure issues are addressed through controlled updates and remediation.

  • Change control

    Production changes follow managed deployment practices.

Public-safety security

Security is shared work.

Thin Line secures the platform and its infrastructure. Agencies remain responsible for how their users, devices, networks, policies, and local systems are managed.

Public-safety agencies operate under CJIS security requirements. Thin Line's platform and security practices are designed to support agencies operating in that environment, while responsibilities remain shared between Thin Line and the agency.

Thin Line responsibility

  • Hosted application
  • Azure Government resources
  • Application access controls
  • Platform logging
  • Backups and recovery controls
  • Hosted-system monitoring
  • Secure development and operational controls

Agency responsibility

  • Workstation security
  • Local networking
  • User provisioning decisions
  • MFA and device policies where agency-controlled
  • Physical security
  • Local CJIS policy obligations
  • Agency-operated systems and integrations

Audit and compliance support

When the auditor asks, you have something to show.

Security is not just what the system does. Agencies also need documentation showing how controls, responsibilities, monitoring, and incident response are handled.

  • Network and security documentation
  • Audit and logging descriptions
  • Record monitoring documentation
  • Applicable policies and procedures
  • Access-control documentation
  • Incident-response responsibilities
  • Azure Government information
  • Implementation-specific security information

Bring us your security questions.

  • We’ll walk through hosting, access control, logging, monitoring, agency boundaries, and the documentation available for your review.
(806) 300-0455